Hear ARIA answer a real call. Call the demo line (972) 787-0310
ARIAby Adtel

The front desk that never goes home.

ARIA picks up every call, helps the caller and gets the work done: bookings, texts, transfers and notes. You see every conversation as it happens, day or night.

A receptionist that finishes the job,
not just the greeting.

Every call, written down.

Each call comes back as a short summary and a full transcript, with what ARIA did and anything left for your team.

Flexible call routing.

Choose when ARIA answers: every call, after hours, or overflow when the line is busy.

From ARIA to a person, without missing a beat.

When a caller needs your team, ARIA transfers the call and passes along why they're calling.

Handoff to your team

Speaks your callers' language.

34

languages on the same phone number.

Books it and sends it, during the call.

ARIA schedules the appointment and texts the confirmation, forms, directions or payment link before the caller hangs up.

Keep winning business
after you close.

A night with ARIA on the phone.

5:00 pmOffice closes
6:12 pmCall answered, visit booked
11:52 pmUrgent leak sent to on-call tech
7:30 amEvery call summarized in your inbox

For any business where
the phone is the front door.

ARIA is set up around the calls your business actually gets.

  • Is anyone on call tonight? Our water heater just burst.

    Follows your emergency rules and reaches the on-call tech.

    Home and field servicesHVAC, plumbing, electrical, roofing
  • I was in an accident last week. Do you handle cases like mine?

    Books the consultation and texts the intake form.

    Legal and professionalLaw firms, accounting, insurance
  • Can I bring my truck in for brakes on Saturday?

    Checks your hours, books the slot, sends directions.

    Auto and dealershipsService departments, body shops
  • There's water coming from under my kitchen sink.

    Gives the safety steps you approved and alerts maintenance.

    Property managementLeasing offices, maintenance lines
  • Do you have a table for six at 7:30 on Friday?

    Handles reservations, hours and order questions.

    Retail and hospitalityRestaurants, stores, venues
  • How soon can someone come out for an estimate?

    Collects the job details and books the estimate.

    Trades and contractorsEstimates, dispatch, emergencies

Run a medical practice? Our healthcare edition handles patient calls through DoctorConnect.

See ARIA for healthcare

Set up around your business.

Keep your phone number and choose which calls ARIA answers.

  1. Tell us how you answer

    We go over your greeting, hours, common questions, call routing and rules for urgent requests.

  2. We build and tune ARIA

    We set ARIA up and run test calls with your team until it sounds right.

  3. Point your number and go

    Use ARIA for every call, after hours only, or overflow when your team is busy.

Questions we hear a lot.

Do I keep my phone number?

Yes. You keep the number your customers already know, and choose whether ARIA answers every call, only after hours, or overflow when your team is busy.

What happens when a caller needs a person?

ARIA follows your rules. It can transfer the call to the right employee or department with the reason for the call, or reach your on-call staff for urgent requests.

How does ARIA know what to say?

We set it up with your hours, services, pricing, policies, service area and approved answers, then run test calls with your team until it sounds right.

Can ARIA book appointments and send texts?

Yes. ARIA can schedule appointments while the caller is on the line and text confirmations, forms, directions and payment links during the call.

What languages does ARIA speak?

ARIA supports 34 languages on the same phone number.

Is there a version for medical practices?

Yes. Our healthcare edition works through DoctorConnect. See ARIA for healthcare.

Ready to answer every call?

Call the demo line and ask what a customer would ask. Or leave your details and our team will reach out.

(972) 787-0310

Prefer a person? Call our office at 800-442-3835.

Talk to our team

We usually reply within one business day.

We only use these details to contact you about ARIA.