ARIAYour best calls should never go unanswered.
ARIA answers your business phone, helps the caller, and takes care of the next step. It works with your hours, services, policies, and staff, so every caller gets a useful answer.
- Available 24/7
- 34 languages
- Built around your rules
- Keep your number
- 24/7/365Never a busy signal
- 34Languages spoken
- FlexibleAll calls, overflow, or after hours
- Since 1992Adtel telecom experience
Call coverage
Give every caller a clear next step.
Calls arrive while your staff is helping customers, working in the field, or away for the day. ARIA answers with the information and instructions you approve.
- Answers common questions about hours, pricing, location, and availability
- Schedules appointments and sends confirmations while the caller is on the line
- Routes callers to the right employee with the reason for the call included
- Sends directions, forms, payment links, and other useful information by text
- Follows your rules for urgent calls, after-hours requests, and escalation
Capabilities
More than call coverage
ARIA listens to the caller, responds with approved information, and completes the work you assign to it.
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Always available
ARIA answers during busy periods, after hours, on weekends, and on holidays.
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Texts links mid-call
Send booking pages, intake forms, directions, payment links, and confirmations during the call.
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Speaks 34 languages
Serve more callers on the same phone number, with support for 34 languages.
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Knows your answers
ARIA uses your hours, services, pricing, policies, service area, and approved answers.
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Smart call routing
Send each caller to the right person, department, or on-call employee with context.
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Follows your call rules
Set clear instructions for routine questions, transfers, urgent requests, and after-hours calls.
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Summaries & transcripts
Every call comes back as a written summary and full transcript — searchable, reviewable, and never "I thought you said."
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Built to your workflow
Your greeting, your escalation rules, your voice and tone, your service area. ARIA is configured around how you already work.
Getting started
Set up around your business
Keep your existing phone number and choose which calls ARIA answers.
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Tell us how you answer
We review your greeting, hours, common questions, call routing, and rules for urgent requests.
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We build and tune ARIA
We configure ARIA and run test calls with your team until the answers and call handling are right.
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Point your number and go
Use ARIA for every call, after-hours calls, or overflow when your team is busy.
Comparison
A useful answer at any hour
ARIA can finish routine work during the call and involve your staff when their judgment is needed.
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Cost
Predictable coverage
Choose the level of call coverage that fits your business without staffing another shift.
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Coverage
Available around the clock
Use the same call rules during the day, overnight, on weekends, and on holidays.
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Quality
Answers you approve
ARIA follows your current hours, policies, service information, and escalation rules.
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Capability
Work completed during the call
ARIA can answer the question, schedule the appointment, send the link, and record the outcome.
Who it's for
Any business where the phone is the front door
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Home & field servicesHVAC, plumbing, electrical, roofing, pest control
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Legal & professionalLaw firms, accounting, insurance, advisory
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Auto & dealershipsService departments, body shops, tire & repair
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Property managementLeasing offices, maintenance lines, showings
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Retail & hospitalityReservations, order status, store info
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Trades & contractorsEstimates, dispatch, after-hours emergencies
Run a medical practice? Our healthcare edition supports patient triage, scheduling, and recall through DoctorConnect. See ARIA for healthcare →
Hear how ARIA handles a call.
Call the demonstration line with a question, or schedule a conversation about how ARIA could work for your business.
(972) 787-0310